Stop Losing Members to Silent Churn
40% of gym members quit in the first 3 months. Credit card expires. They ghost you. Never come back. We automate retention so members stay longer.
You're Bleeding Members
These problems are costing you $3,000-6,000 per month in lost recurring revenue.
Failed Payments Kill Memberships
Member's credit card expires or gets declined. You don't catch it for 2 weeks. By the time you reach out, they've already joined another gym or quit working out. Lost customer.
Class Booking Is Manual Chaos
Members text you "Got space in spin class tomorrow?" You're training a client, can't respond. They book somewhere else. Or they show up unannounced and class is full. Frustrated members leave.
Members Ghost After 30 Days
New member signs up in January (New Year's resolution). Comes 3 times. Never returns. You never follow up. They keep paying for 2-3 months then cancel. You lost a potential long-term member.
No System for Renewals
Annual memberships expire. You manually remember who needs renewal. Half the time you forget. Members lapse and don't come back. You lose 20-30% of members every year to expired memberships.
Automation That Keeps Members Coming Back
Capture every failed payment, fill every class, and keep members engaged automatically.
Automatic Payment Recovery
Payment fails? System instantly texts member: "Hey! Your payment didn't go through. Update your card here [link] to keep your membership active." Second reminder 24 hours later. Third reminder 48 hours later. Recovers 64% of failed payments that would've churned.
24/7 Class Booking System
Members book classes from your website or app. Picks class, picks time, reserves spot—all automated. Class full? Waitlist notification when spot opens. Reminder texts 2 hours before class. No-shows drop 78%. Classes stay full.
Member Engagement Campaigns
New member hasn't shown up in 7 days? "We miss you! Book your next session here." Member hits 30 workouts? "You're crushing it—keep the streak going!" Haven't seen them in 14 days? "Need help with your goals? Let's chat." Keeps 52% more members active past 90 days.
Automated Renewal Reminders
Annual membership expires in 30 days? Auto-text: "Your membership renews next month—lock in current pricing!" 15 days before: "Renew now and get [bonus]." 7 days before: Final reminder with renewal link. Renewal rate jumps from 62% to 87%.
From Member Churn to Member Loyalty
Here's how we help you keep members longer and maximize lifetime value.
20-Minute Strategy Call
We learn your gym: What you offer (classes, personal training, open gym), membership tiers, payment system, current retention rate. We identify exactly where you're losing members and revenue.
We Build Your System in 5-7 Days
We set up payment recovery automation, class booking system, engagement campaigns (7-day, 14-day, 30-day check-ins), renewal reminder sequences. Everything integrates with your current gym software. You approve all messaging.
Members Stay Longer & Show Up More
Failed payments get recovered automatically. Members book classes 24/7. Inactive members get re-engaged. Renewals happen on autopilot. You focus on training, not chasing payments and bookings.
Real Results from NJ Gyms & Studios
Members who would've churned
With automated reminders
Members active past 90 days
With class reminders
Everything Your Gym Needs
Built specifically for gyms, fitness studios, and personal trainers in New Jersey.
Payment Recovery
Automatic reminders for failed or expired cards
Class Booking
24/7 online booking with waitlist management
Class Reminders
Automatic texts 2 hours before class starts
Engagement Campaigns
Re-engage inactive members automatically
Renewal Reminders
Automated sequences before memberships expire
Review Requests
Get more 5-star Google reviews from happy members
Common Questions
Yes. We integrate with Mindbody, Wodify, Zen Planner, Glofox, Pike13, ClubReady, and most gym software. Everything syncs automatically—no double data entry.
Absolutely. You set class schedule and capacity (e.g., "Spin class Tuesdays 6pm, 20 spots"). Members see available classes, book their spot, and get confirmation. When class is full, new bookings go to waitlist.
System sends instant text with link to update payment info. Second reminder 24 hours later. Third reminder 48 hours later if still not fixed. Recovers 64% of failed payments that would've been lost members.
Yes. We write initial templates (7-day check-in, milestone celebrations, inactive reminders), but you approve and edit everything. It sounds like your gym, not a robot.
Most gyms and studios pay $297-497/month depending on member count and automation complexity. Book a free call and we'll give you exact pricing based on your gym.
Ready to Stop Losing Members?
Book a free 15-minute call. We'll audit your current retention rate and show you exactly where you're losing members—and how to keep them longer.
No pressure, just value · Serving Sussex County, NJ · (862) 599-1471