HVAC & Plumbing Automation | NJWebForge - Emergency Call Routing & Quote Follow-Ups
🔧 HVAC & PLUMBING AUTOMATION

Never Miss Another Emergency Call

Homeowner's toilet is flooding at 9pm. They call 3 plumbers. First one to respond gets the $800 job. Are you answering fast enough?

You're Losing Jobs Every Week

These problems are costing you $3,000-5,000 per month in lost revenue.

📞

Emergency Calls Go Unanswered

It's 8pm. Homeowner calls 5 HVAC companies. You're at dinner, don't answer. They book with someone else. That's a $600-$1,200 furnace repair gone.

💰

Quotes Never Convert

You spend 45 minutes quoting a $3,500 AC replacement. Customer says "Let me think about it." You never follow up. They go with a competitor who did.

📅

No Seasonal Maintenance Reminders

Customers forget to schedule annual maintenance. Their system breaks in July. They call someone else because you're not top-of-mind. Lost recurring revenue.

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Payment Collection Takes Forever

Job's done. Invoice sent. 30 days pass. Still no payment. You manually text/email. They pay 60 days later. Your cash flow suffers.

THE SOLUTION

Automation Built for Emergency Services

Capture every emergency call, follow up on every quote, and never lose a seasonal customer again.

1

24/7 Emergency Call Response

Can't answer at 9pm? System sends instant text: "Hi! We got your call about [plumbing/HVAC]. We're available 24/7 for emergencies. Click here to describe the issue and we'll respond in 10 minutes." Captures 68% of after-hours calls.

Result: Capture 68% of emergency calls after hours
2

Automatic Quote Follow-Ups

Gave a quote today? Tomorrow they get: "Still thinking about that AC replacement? We have availability this week to beat the summer rush." Day 3: "Here's financing options." Day 7: Final reminder. Converts 41% of quotes that would've been lost.

Result: 41% more quotes convert to booked jobs
3

Seasonal Maintenance Campaigns

System tracks every customer's last service. October 1st: "Winter's coming—time for your furnace tune-up." April 1st: "Schedule your AC check before summer." Fills your schedule with recurring maintenance jobs.

Result: 57% increase in seasonal maintenance bookings
4

Automated Payment Reminders

Invoice sent. Day 7: Friendly reminder. Day 14: Payment due soon. Day 21: Overdue notice with payment link. Average payment time drops from 45 days to 18 days. Better cash flow, less manual work.

Result: Get paid 27 days faster on average

From Missed Calls to Booked Jobs

Here's how we help you capture every opportunity, 24/7.

1

20-Minute Strategy Call

We learn your business: Residential vs commercial, what services you offer, your busiest seasons, how you currently handle emergency calls and quotes. We map out exactly what needs automation.

2

We Build Your System in 5-7 Days

We set up emergency call routing, create your quote follow-up sequences, build seasonal reminder campaigns, connect payment reminders to your invoicing. You approve all messaging before launch.

3

Leads & Revenue Start Flowing

Emergency calls get instant responses. Quotes get followed up automatically. Seasonal customers get reminded before peak season. Invoices get paid faster. You focus on the work, not chasing leads.

Real Results from NJ HVAC & Plumbing Companies

68%
After-Hours Calls Captured

Emergency calls that become jobs

41%
Quote Conversion Rate

With automated follow-ups

57%
More Seasonal Jobs

From maintenance reminders

27 Days
Faster Payment

Average time to get paid

Everything Your Business Needs

Built specifically for HVAC and plumbing contractors in New Jersey.

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Emergency Call Routing

Instant text response for after-hours emergencies

💬

Quote Follow-Ups

Multi-step follow-up for high-value quotes

🍂

Seasonal Reminders

Spring AC checks, fall furnace tune-ups—automated

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Payment Tracking

Automatic reminders until invoices are paid

Review Automation

Get more 5-star reviews after every completed job

📊

Customer Database

Track service history and schedule follow-ups

Common Questions

They get an instant text saying you received their call and asking them to describe the emergency. You get notified, can respond via text, and convert them into a booked job—even at 10pm.

Yes. We integrate with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and most field service software. Everything syncs so you don't have to enter data twice.

Absolutely. We write the initial templates based on your business, but you approve and can edit every single message before we launch. It sounds like you, not a robot.

We set up different automation flows for residential vs commercial customers. Different follow-up timing, different seasonal reminders, different payment terms—all customized.

Most HVAC and plumbing companies pay $347-597/month depending on call volume and team size. Book a free call and we'll give you exact pricing based on your business needs.

Ready to Capture Every Lead?

Book a free 15-minute call. We'll audit your current lead flow and show you exactly where you're losing emergency calls, quotes, and seasonal work.

No pressure, just value · Serving Sussex County, NJ · (862) 599-1471